About Us
For over 27 years, JM Steno has been servicing writers. Now at our second store front, JM Steno sells writers, supplies, software and computers. We have trained technicians for working on writers and computers awaiting your questions and concerns. We do business with court reporters and other steno care centers all throughout the U.S. If you have any questions, please contact us.
Customer Comments
- "Thanks Michael!"
- - Pat San Jose, CA
- "Thanks, Michael! You're the best!"
- - Pat San Jose, CA
- "Thanks so much Michael"
- - Sandy Litchfield Park, AZ
- "I took my writer out today for the first time and I absolutely LOVE it."
- - Christine Whitman, MA
- "Thank you, Jim! I love the modification, too! Take care."
- - Lori Boise ID
- "Jim- Thanks again for your excellent work adjusting my elan Mira. The stroke depth is fantastic!"
- - Dan Sacramento, CA
- "I would like to thank you for the laptop for my "dinasour" of a software system Xscribe 2001. It's wonderful, and came packaged in the most professional way for the safety of the equipment. And expeditiously, too..."
- - Stefanie Oswego, NY
- "Thank you so much for your outstanding service!"
- - Genevieve Ashland, KY
- "Hi Jim, First, I want to thank you for doing such a wonderful job on my writer. It is really working beautifully. You really outdid yourself!"
- - David Tempe, AZ
- "Jim- Please accept this gift card as a token of appreciation for not only having the know-how to shim my Stentura 6000 to a very short stroke, but also for your very fast turn-around time, which is so important in the court reporting field. In addition, you made a very soft touch to my machine which works perfectly. Thank you."
- - Dan Sacramento, CA
- "Michael- Thank you for your superior service!"
- - Rossana Flagstaff, AZ
- "Thanks Michael... I used my computer yesterday on a job, and it worked great!! We had two power failures and my computer had no problems, it just went to the battery and stayed right on track. (The videographer had to shut down and restart his gig, but I was totally fine:) I just finished getting out a rough of that job, and the T40 worked so quickly, my life is becoming easier with this new computer. Just wanted to say thanks for getting me set up!"
- -Kathy Flagstaff, AZ
- "Jim, Thank you so much! It's like brand new! God Bless!"
- - Annie Allentown, NJ
- "Jim, Thanks so much for taking such good care of "Baby" - cat hair and all!"
- - Rhonda London, KY
- "Michael, BLESS YOU! It's working :)"
- - Sandy Goodyear, AZ
- "Jim, I just wanted to drop a line to let you know that I've been using the 8000LX I purchased for about a week and a half. Everything seems to be fine. I was leary of the soft key covers, but I think I like them! and it is so quiet!!! In about a month I will be sending my other machine in for refurb and hopefully it will come back just as happy. Thanks again for your great service. I will be in touch."
- - Joyce Franklin Park, NJ
- "Jim & Mike, My machine was waiting for me when I got back from vacation. Thank you so much for your fine work. I'm so glad I found you."
- - Nancy Woodstock, VT
- "Jim - I want to thank you for your prompt attention and honesty. You have a dedicated customer for life! Happy New Year!"
- - Brandi Ocala, FL
- "Thanks for your excellent service!"
- - Danette Springfield, NE
- "Thanks so much for your great service. I just got home from a little vacation and was surprised that the machine was back so fast."
- - Dwayne Jacksonville, FL
- "I received my writer today. Thank you so much for the wonderful job you did servicing it. It performs so beautifully now."
- - Suzanne Culver City, CA
- "Love the new keyboard adjustment. I'm ready to have more of that. Will have to call you on that. Thanks a million. My shoulders feel a lot better!"
- Maureen Las Vegas, NV
- "Thank you for your excellent service. the machine works great. From the experience of other people in my class, a good, honest, and reliable company who sells refurbished machines are EXTREMELY hard to find. please be assured that i will definitely be referring your company to the new students coming into the school, especially since all the students are required to purchase their own machine after the first semester!"
- - Rosa Valley Stream, NY
- "Jim- I received my writer about an hour after I had sent the e-mail. Everything looks great ! It looks like a brand new machine. Thanks for prompt service."
- - Michelle Buffalo, NY
- "Hi Jim, We received the 400SRT yesterday. My daughter is very proud of her "new" writer. It writes very well and has a nice, tight touch. Thank you for suggesting the wheelie case as she has to walk quite a ways to get to the building her class is in. All the accessories were great, the tilting tripod, realtime cable, etc. What a bargain and at a very fair price. Thanks for the t-shirt, too. It says it all! Truth in advertising at its finest. JM Steno should be hearing very soon from a co-worker of mine whose daughter also started court reporting training. His name is Bill" "and I recommended the 400SRT for his daughter also, which is a great starter machine, and with the trade up offer that JMSteno has it is truly a bargain. I gave him a copy of all the info you sent with your email address and phone number. Thank you again for sending the writer so quickly. Today is the first day she took it to school, although she used it to practice last evening. She is going to hook up to her laptop and try her realtime skills. If JMSteno continues the excellent service it offers, the company will be around for another 25 plus years with man generations of court reporters as satisfied customers."
- - Judy San Antonio, TX
- "Thank you very much..." "You were referred to me highly recommended, and I will be highly recommending you to all my reporter friends!"
- - Andrea West Frankfort, IL
- "Dear Mr. Smith, I just wanted to thank you for letting me know how to get my page image ascii to work I changed the PRT to TXT just like you said and it absolutely worked. Who knew it would be that easy. Thank you for this great service you provide."
- - Sandra
- "...Thank you, again, Jim for always bailing me out of every steno jam I have!"
- - Jo Hawthorne, NJ
- "Jim - Machine works great! I wanted to let you know how much I appreciate your service. I am very impressed with you guys and I will refer all my many Court-Reporting friends to you!"
- - Nichole Tacoma, WA
- "Just letting you know that I received my machine yesterday. Thank you. I appreciate the quality of your service and you were always so courteous on the phone. I will be sure to recommend your company to my classmates who are looking for machines. Thanks again and happy holidays."
- - Deborah St Louis, MO
- "You-all just completed working on my writer, and I just got it back this morning. I love it!! I love the touch and the new pads you put on it. Thanks so much for doing such a great job!"
- - Gwenda Troy, VA
- "Thank you so much for the quick turn-around time on my machine."
- - Chris Tucson, AZ